1.1. AAA DIAMONDS S.A. (collectively “AAA DIAMONDS“, “we”, “us”, “our”) is based in Panama, Republic of Panama which owns and operates the Internet website at www.dflawlessinvestments.com (the “Website”). By accessing and using the Website, you are expressly consenting to the terms and conditions outlined on this page that are effective as of the date and time you use or access the Website (the “Terms”). Please read the Terms carefully before accessing or using the information and services available through this Website.
1.2. These Terms will constitute a legal agreement between “you” (the user of this Website) and AAA DIAMONDS. If you do not agree to, or cannot comply with the Terms, please kindly refrain from using this Website.
The information of our site is not targeted at the public of any particular country. Access to our site may be restricted by law in certain jurisdictions and the information on our site is not intendent for distribution to, or use by, residents in any country where such distribution or use would contravene any local law or regulatory requirement. It is the responsibility of visitors to our site to ascertain the Terms and Conditions with any local law or regulation to which they are subject.
1.3. AAA DIAMONDS reserves the right, in its discretion, to change or modify all or any part of these Terms at any time, effective immediately upon notice published on the Website. If at any time the Terms are no longer acceptable to you, you should immediately cease use of the Website.
1.5. AAA DIAMONDS is a full service brokerage and investment firm, headquartered in the financial hub of the Americas, the Republic of Panama. So, we are committed to building meaningful long-term client relationships based on exceeding client expectations. So, we offer the great service for you wherever you are all around the world to be a member of our family, to invest in our products: emeralds, diamonds, and jewelry with the purpose of letting the specialists to invest them for you in exchange of more inversion because of the gain that you might earn.
2.1. For some of the AAA DIAMONDS Web Sites, you must first complete the registration form and/or create a user name and password. During registration, you may be required to give contact information (such as complete name, email address, country). We only use this information to contact you about the services on our site in which you have expressed interest. You must treat such information as confidential. You must disclose it to any third party.
2.2 AAA DIAMONDS is the sole owner of the information collected on all AAA DIAMONDS websites (like www.dflawlessinvestments.com). AAA DIAMONDS may collect personally identifiable information from our users at several different points on our Web site. AAA DIAMONDS is not responsible for the information and recommendation that the Consultants inform, give, teach or tell you. You are also responsible for ensuring that all persons who access to the Site through your internet connection are aware of these Terms and Conditions and that they comply with them.
2.3. If you choose to register as a Member, you will be provided with a user identification code and a password so you can open an account and easily invest in a form purchasing diamonds and/or other precious stones available on our platform in the intent of reselling, holding or receiving the purchased item, or executing any other strategy offered to you by our representatives (collectively “exit strategies”). To this purpose, you need to:
2.3.1. Go to our site and click Sign Up.
2.3.2. Complete the Registrations Forms.
2.3.3. Agree to the Terms and Conditions.
2.3.4. Pay the Membership Fee with the minimum amount of $500.00 US DOLLARS.
2.3.5. We will automatically provide you a proportional Emerald Stone, for an initial investment of the minimum amount of $ 500.00 US DOLLARS.
2.3.6. After your final approve with our firm, you will benefit of one (1) month free of insurance and storage for your products. For the storage costs, please ask our Consultants.
2.4. To make purchases on the Website you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided. In addition, AAA DIAMONDS is entitled to refrain from selling products to those individuals included within recognized International Organizations alerts or identified by Due Diligence Compliance Tools of any kind as related with Terrorism, Drug Trafficking, Money Laundering, and related crimes.
3.1. If an item is shown as “Out of Stock”, it is currently unavailable but we are usually ordering more. Please visit the site periodically to see if an item is back in stock. Unfortunately, we are unable to estimate when an item will be back in stock.
In some cases, we may run out of specific items while processing your purchase, and this may prevent us from shipping the quantity requested. But it if is definitely something that you would like, please email us with the Item details and we can assist you further. Please be aware that we may be unable to deliver selected products due to production problems or quality check issues identified in the case that we receive a product from our best’s suppliers. In these only circumstance, we will notify you by email and by phone call by one our Consultant, and refund any payment made by you within thirty (30) working days of being advised that products become unavailable.
3.2. Sometimes, high demand causes us to run out of certain products. If we don’t have a product that you have ordered in stock, we’ll notify you by email immediately.
- PRICING POLICY
4.1. Prices shown for our investments, packages, account types and products, on the Website are in US American Dollars and are exclusive of taxes. These prices are subject to change at any time in our sole discretion. You are responsible of the taxes in your own country. AAA DIAMONDS, is not responsible for any additional charge corresponds to the import taxes laid out in each country’s current legislation.
- ACCEPTANCE OF YOUR INVESTMENT
5.1. Once you have placed your investment, you will receive an email and a phone call acknowledging the details of your investment. This email is not an acceptance of your order, just a confirmation that we have received your investment. The same rule applies if you are going to order a product for your own personal benefits.
5.2. Acceptance of this investment and/or order and completion of the contract between you and AAA DIAMONDS will be perfected when you will receive an email and a phone call from one of our consultants.
In the case, you choose to receive the product you invested in and forfeit other exit strategies, we dispatch the products to you at which time you will receive an email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the Republic of Panama and by the Republic of Panama laws.
Neither our third-party payment processor nor our nominated courier has the authority to accept any investment/order on behalf of AAA DIAMONDS.
5.3. We reserve the right not to accept or fulfil your investment if we are unable to obtain authorization for payment; that shipping restrictions apply to a product; that the product ordered is out of stock or does not satisfy our quality control standards and is withdrawn; or, that you do not meet the eligibility criteria set-out within these Terms. Furthermore, we may refuse to process your investment for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party in this respect.
5.4. Though we make every effort to make sure details on our Website are accurate, we may from time to time discover an error in the pricing of products or details of products. If we discover an error in the pricing or in the detail of a product in your order, we will let you know as soon as possible.
5.5. We shall be under no obligation to accept or fulfil an investment for a product that was advertised at an incorrect price and reserve the right to cancel such investment that has been accepted or is in transit or to contact via email and/or telephone you as soon as possible and explain you the different options: or to invest the exact money, or to invest in another product, or any other option that we will offer at the time.
5.6. In case a product is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the products, we shall refund the full amount as soon as we are able. If the order has been shipped, you agree to either return the product and we will process your refund immediately after the product have been returned to us; or pay us the difference between the actual and charged price. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any doubt or questions, please do not hesitate to contact our Consultants at any time.
5.7. When you order a loose diamond or any kind of jewelry, we ship it to you with the accompanying diamond grading report: the diamond certificate. These grading reports are detailed documents created by diamond grading experts at the best and respected diamond laboratories – making it very expensive to replace a diamond grading report. Knowing this, we require each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of minimum $ 250.00 US DOLLARS.
6.1. Payment can be made by Visa, MasterCard, PayPal and any other methods which may be clearly advertised on the Website from time to time. Once the transaction is complete, the payment will be debited and cleared from your account and you will then be redirected to the Website. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
6.2. If the issuer of your credit/debit card refuses to authorize payment, we will not be liable for any delay or non-delivery and/or any loss of potential profit. And we are not responsible of any kind of payment, taxes, and expenses because of that.
6.3. We take reasonable care to make our Website and your investment secure. All credit/debit card transactions on the Website are processed using a third-party platform that will be public after the authorization of those local and international banks. To help ensure that your investing experience is safe, simple and secure our Website uses SYMANTEC, which is the Global leader in security innovation and sees more threats, and protects more customers from the next generation of attack.
6.4. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your investment and your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide us when accessing or ordering from the Website.
- DELIVERY AND INSURANCE
7.1. In case of order, we offer free shipping depending of the quantity and quality of investments that you made with our firm. AAA DIAMONDS will use is own criteria to decide if the customer will pay the shipment costs or not, and will not earn and/or manipulate the afore mentioned costs to make profits.
7.2. Delivery times appearing on the Website are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within thirty (30) days of the day on which we accept your order. AAA DIAMONDS is not responsible and/or liable for any delays caused due to reasons out of our control, in which case we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. AAA DIAMONDS will not be responsible if you have given us the wrong shipping address, or if someone else receive your product, or obtain it in any form, legally or illegally, during collection.
7.3. We insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any products delivered, at which point responsibility for your purchased products passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) that will constitute a Transfer of Ownership, and you need (the customer and not a third party) to accept that evidence with a signature by them (or at that delivery address) is evidence of delivery and fulfillment by AAA DIAMONDS, and transfer of responsibility in the same way. The products are your responsibility from the time we deliver them to the address you gave us. You can at any time ask us for our insurance services. We emphasize that our insurance services and any transfer of ownership, as mentioned above, may result in additional costs to the client. Please consult with our Consultants for additional information.
7.4. When Membership is finally accepted, you will receive one (1) month of free insurance and free storage with us.
- RETURNS AND EXCHANGES
8.1. If you disagree with the terms of this agreement, then you may cancel your initial deposit without penalty if it is within 24 hours (the “grace period”) of placing it. You must contact us directly by email at firstname.lastname@example.org, by live chat or phone with your cancellation request. You must specifically convey that you are cancelling within the grace period and require the return of your deposit.
8.2. in case of any use (e.g. the purchase of precious stones for investment) on our website by you and/or by a representative of AAA DIAMONDS, your deposit will be rendered non-cancelable and non-refundable.
- USE OF WEBSITE CONTENT
9.1. All information, text, materials, graphics, products, product names, images, designs, tag lines, logos, button icons, images, video and audio clips, trademarks, trade names, service names (whether registered or not), advertisements, layout, arrangement, graphical user interface, look and feel, and control features of the Website (collectively, “Website Content”) is provided to you as a service to allow you and other users to browse our products and services.
9.2. You are only permitted to access and use this Website for your personal, non-commercial purposes, and you must not:
(a) Modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Website Content, in whole or in part, except as otherwise expressly permitted in these Terms;
(b) Use this Website in violation of any applicable law or regulation;
(c) Use this Website to transmit, distribute, store or destroy material, including without limitation Website Content, in a manner that will infringe the copyright, trade mark, trade secret or other intellectual property rights of AAA DIAMONDS or others or violate the privacy, publicity or other personal rights of others;
(d) Sell, modify or delete the Website Content or reproduce, display, publicly perform, distribute or otherwise use the Website Content in any way for any public or commercial purpose;
(e) Access data not intended for you or logging into a server or account which you are not authorized to access;
(f) Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
(g) Copy or adapt the HMTL code created to generate any Website Content or the pages making up the Website;
(h) Use the Website Content impersonate or otherwise misrepresent your identity or affiliation with AAA DIAMONDS or any other person or entity;
(i) Use the Website Content to send unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes regarding promotions and/or advertise of products or services;
(j) Use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any activity being conducted on the Website, including without limitation, material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information;
(k) Attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Website; or
(l) Frame or link to any Website Content or information available from the Website.
9.3. You shall not copy, store, redistribute or publish any Website Content without the express permission of AAA DIAMONDS.
- INTELLECTUAL PROPERTY
10.1. Except as otherwise expressly stated, AAA DIAMONDS owns or is an approved licensee to the copyright and all other Intellectual Property contained in the Website and the Website Content, including but not limited to the “look and feel” of the Website, all HTML and other code contained in the Website, all text images or links, all product names and images, trade names, service names, tag lines, or logotype distinguished in form, text, or otherwise from surrounding text (e.g. all capital letters), (collectively, “Marks“) are trademarks owned by or licensed to AAA DIAMONDS unless otherwise noted. The Marks on the Website are variously protected by the laws of the Republic of Panama and other countries. No use of any of these Marks may be made without the prior, written authorization of AAA DIAMONDS. Any reproduction or redistribution of the Marks is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the Marks to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
“Intellectual Property” means all trademarks, patents, inventions (whether patentable or not), copyrights, moral rights, product designs, design rights, trade names, business names, service marks, logos, service names, trade secrets, domain names, database rights and any other intellectual property or proprietary rights (whether registered or unregistered) including rights in computer software and all registrations and applications to register any of the aforesaid items.
- EXTERNAL LINKS AND PROMOTIONS
11.1. The Website may contain links to other websites on the Internet that are owned and operated by third parties (the “External Sites”). These links are provided solely as a convenience to you and not as an endorsement by AAA DIAMONDS of the contents on such External Sites. You acknowledge that AAA DIAMONDS is not responsible for the availability of, or the information and content of any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such external Sites. If you decide to access linked third party websites, you do so at your own risk.
11.2. The Website may contain information on various sales promotions that AAA DIAMONDS may run on its own or in conjunction with another party. All sales promotions are subject to further terms and conditions that you must comply with if you wish to enter into any sales promotion.
You agree to indemnify, defend and hold AAA DIAMONDS and Associated Companies (as defined below) harmless from and against any and all claims, liability, suits, judgments, litigation costs, causes of action, demands, recoveries, damages (actual and consequential), fines, penalties, losses, costs and expenses (including attorneys’ fees) of any kind or nature incurred by AAA DIAMONDS and/or Associated Companies arising from or in any way related to your use of this Website, including, by third parties as a result of your breach of these Terms or any other terms referenced herein, your violation of any law or the rights of a third party, or your use of this Website.
“Associated Companies” means any company, partnership or other entity controlled by, controlling or in common control with AAA DIAMONDS or its parent or any subsidiary, including the management and directors of such entities. A person, company, partnership or other entity shall be deemed to control another person, company, partnership or other entity if the former person, company, partnership or other entity possesses, directly or indirectly, the power to direct, or cause the direction of, the management and policies of the other person, company partnership or other entity whether through the ownership of voting securities or partnership interests, representation on its board of directors or similar governing body, by contract or otherwise;
- YOUR ACTIVITY AND TERMINATION OF YOUR SERVICE
13.1. You use this Website at your sole risk. You agree that you will be personally responsible for your use of this Website and for all your communication and activity on this Website.
13.2. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Website.
13.3. You agree not to collect or harvest any personally identifiable information, including account names, from the Website, nor to use the communication systems (if any) provided by the Website for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Website with respect to any submissions made by them.
13.4. AAA DIAMONDS reserve the right, in its sole discretion, to restrict, suspend or terminate your access to all or any part of the Website at any time for any reason without prior notice or liability. AAA DIAMONDS may change, suspend or discontinue all or any aspect of the Website at any time, including the availability of any feature, database, or Website Content, without prior notice or liability. Notwithstanding such termination or suspension, you will continue to be subject to these Terms. Except as otherwise expressly stated in these Terms, AAA DIAMONDS shall not be liable to you or to any third party for any modification, termination, suspension or discontinuation of the Website.
- DISCLAIMERS OF WARRANTIES; LIMITATIONS OF LIABILITY
14.1. The Website and the Website Content are provided on an “AS-IS”, “without faults” and “as available” basis and, to the extent lawful, with no warranties whatsoever. AAA DIAMONDS expressly disclaims (to the fullest extent permitted by law) any and all express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, freedom from computer virus, title, and non-infringement of proprietary rights.
14.2. AAA DIAMONDS and Associated Companies (as defined herein) are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) arising out of, or in way connected with, the use or inability to use the Website and the Website Content, or inability to enter into a sales promotion, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not AAA DIAMONDS is advised of the possibility of such damages.
14.3. Without limiting the above paragraph, AAA DIAMONDS does not accept any liability in respect of your involvement in any mediation, arbitration, tribunal hearing, court proceeding or other proceedings (of whatever nature) with any third party advertiser in any way.
14.4. AAA DIAMONDS does not represent or endorse the accuracy or reliability of any Website Content and you acknowledge that any reliance upon such Website Content shall be at your sole risk.
14.5. AAA DIAMONDS is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on this Website or combination thereof, including any injury or damage to any users or to any person’s computer related to or resulting from participation or downloading materials in connection with the Website.
14.6. Documents available from the web server were prepared as an account of work sponsored by a client or our own work. Neither AAA DIAMONDS nor any client thereof, or any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.
14.7. Reference to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by AAA DIAMONDS. The views and opinions of document authors do not necessarily state or reflect those of AAA DIAMONDS or any agency thereof.
14.8. AAA DIAMONDS shall not be liable to you or be deemed in breach of these Terms due to any delay in performing, or any failure to perform any of our respective obligations under these Terms, if the delay or failure was due to any cause beyond our reasonable control. This may include any act of god; legislation; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic file or other data or materials. Failure of power supply; lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute; or owing to any inability to procure materials required for the performance of the Terms.
15.1. These Terms contain everything the parties have agreed in relation to the subject matter it deals with. No party can rely on an earlier written document or anything said or done by or on behalf of another party before this document was executed.
15.2. Each provision of these Terms is individually severable. If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction it is to be treated as being severed from this document in the relevant jurisdiction, but the rest of this document will not be affected. The legality, validity and enforceability of the provision in any other jurisdiction will not be affected.
15.3. If we fail, at any time, to insist upon strict performance of any of your obligations in accordance with these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
- ANTI MONEY LAUNDERING & KNOW YOUR CUSTOMER
16.1. In AAA DIAMONDS and Subsidiaries, we comply with, and act pursuant to the national and international laws and regulations established to prevent money laundering and financing of terrorism. Consequently, we have implemented programs to protect our clients and products and to prevent their being using to facilitate criminal activities under the rules required by the Law 23 of the 27 of April 2015 of the Republic of Panama and others. Those criminal activities of Money Laundering in the Republic of Panama are those contained in article 254 of the Panama Penal Code.
We are analyzing the creation of a Code of Ethics and Conduct that will be fundamental for the performance of our mission with the compliance culture. Integrity, honesty, confidentiality, moral solvency, professionalism and positive attitude are key levers of the policies of our organization, the integrity being the pivot which protects the other.
We seek to preserve our reputation and to strengthen our impeccable image, committed at all times to the community and the integral development of the country.
Knowing our customer is our primary responsibility as employees of our firm, and in compliance with such commitment, AAA DIAMONDS, adheres to the highest transparency standard, by publishing standard documentation, for the purpose of aiding our clients and correspondents in the compliance with the international rules of “Know Your Customer”.
- GOVERNING LAW AND JURISDICTION
17.1. These Terms as well as your access to our Website are subject to and governed by the laws of the Republic of Panama. Any dispute regarding this Terms or our handling of your Personal Information and General Information is subject to the exclusive jurisdiction of the Courts in the Republic of Panama, Panama district.
Thank you for your cooperation. We hope you find this Website helpful and convenient to use. If you have questions or comments regarding this website, please Contact Us.
If there are any technical problems with this Website, go to Contact Us.
This document was last revised in May 2017.